The Electricity Act 2003 insists that Forums for Redressal of Consumer Grievances shall be set up by all Distribution utilities. Rubber Park has constituted a three member consumer grievence redressal forum (CGRF) for redressing the grievance of the electricity consumers.
Members of Consumer Redressal Forum, Rubber Park
CGRF shall settle the disputes in accordance with the provisions of Electricity Act 2003 and Electricity Supply Code issued by the Kerala State Electricity Regulatory Commission . These disputes resolution or grievance redressal mechanisms provide a 'fast - track - route' for resolving the problems of the electricity consumers. The Consumers are advised to approach the appropriate Officers of Rubber Park for redressing their grievances initially. If the complaint is not rectified in time to their satisfaction the electricity consumers inside the distribution licensed area of Rubber Park can submit the complaints in the below address.
The Chairperson,
Consumer Grievance Redressal Forum,
Rubber Park,
2A, Kautileeyam,
Valayanchirangara P O,
Ernakulam-683556.
Rubber Park India (P) Ltd
2A, Kautileeyam, Rubber Park, Valayanchirangara
Ernakulam 683 556
Ph: 91 484 2655538
md@rubberparkindia.org
